Frequently Asked Questions
Everything you need to know about sustainable style at EcoFlow.
What materials are used in EcoFlow clothing?
We prioritize the planet by using 100% organic cotton, recycled polyester, and Tencel™ Lyocell to ensure our garments are as durable as they are sustainable.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer carbon-neutral express shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that return shipping is free for all domestic orders.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed, comfortable fit.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade Certified factories that ensure safe working conditions and fair wages for every garment worker.
Can I track my order?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.